Predictive Analytics

We have extensive experience with IBM SPSS and other predictive analytics tools.

We can:

  • Assist you to develop your own analytics capability
  • Design and execute analytics projects
  • Provide SPSS programming/analysis

Bespoke Analytics

  • You have lots of data but you can’t see the wood for the trees.
  • You’ve done a survey but you aren’t sure what it’s telling you.
  • You have an idea, but you don’t know if the data support it.
  • You want to tell your clients a compelling story, and you need an independent analysis.

etc ….

It sounds like we could help. We will design and conduct a bespoke analysis for you. We will draw out the information you need from your dataset and help you communicate it effectively.

If you would like further information about our bespoke services, we would be happy to discuss your requirements.  Please don’t hesitate to get in touch.

How to contact us


Customer and employee surveys are useful tools.

But designing an efficient survey that tells you what you need to know, and provides accurate information, requires experience.

Whether you are planning a ‘do-it-yourself’ survey, or using a specialist survey provider, our cost-effective pick’n’mix approach allows you to choose what services you need. We can manage the whole process for you, or give you assistance in specific areas you don’t want to manage yourself.

We can:

  • Design the right questionnaire for you
  • Review your questionnaire if you have one already
  • Analyse the Results
  • Develop a Survey Plan to gather the information
  • Help you choose the right external supplier if necessary
  • Set up a Web survey
  • Manage the Data-Entry
  • Develop  Post-Survey Action Plans (using our unique creative thinking process)
  • Provide interactive or static reports

Data Mining

Did you know you could be sitting on a goldmine – right inside your company?

Many businesses collect information about their operations and transactions but fail to exploit the business intelligence locked up in their databases.

The past is often the best guide to the future, and data mining can discover new facts about your customers and operations that can help you target your efforts and investments on profit-making areas of the business, and reduce expenditure on less profitable activities or markets.

But it does not end there. The possibilities are endless, and limited only by your imagination. If you think you might have an opportunity to exploit this exciting new technology, you probably do.

Call us for an initial conversation.We can advise you on the viability of your ideas, plan and run a data mining project for you, and help you extract value from the information you have collected.

 Business Efficiency & Target-setting

Which of our business units are the most efficient? What levels of performance can we realistically expect? These questions are not straightforward when your business units have multiple performance targets or are judged on a balanced scorecard.

Efficiency analysis will answer these questions.  We identify your best-practice units across multiple criteria, and based on their achievements, we  then construct realistic and achievable performance targets for all the other units.

Efficiency analysis ranks your business units in terms of the efficiency with which they convert resources such as staff, customers and equipment into outputs such as products, transactions or sales. A single efficiency score is computed for each unit so you can easily identify the high- and low-achievers.

Targets are set for each aspect of performance. Because these targets are based on actual performance levels in your best-practice units, you – and your managers – know they are achievable.

Business Linkage

Business Linkage is a technique for understanding the complex system of relationships between different aspects of your business.

With this tool we can build models which show how the various elements of performance influence each other, and contribute to the bottom line

Metrics from different business functions such as HR, Customer Relations, Operations and Sales con be combined in a single influence map to aid strategic planning and inter-departmental teamworking.