Vacancies

We are currently not hiring for any roles, but please feel free to send a CV and covering letter to recruitment@voicecallcentral.co.uk.

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Teams and groups are essential in most organizations, from the board to the shop floor.

But the success of a team depends on more than the skills and abilities of its members. How the team members relate to one another is vitally important.

Social network analysis looks at the pattern of relationships in a team. Is the team divided into cliques or factions? Who has a central role? Who is out on a limb? A network can be quantified and studied mathematically; and key players, loners, bottlenecks, factions and cliques can be identified.

Understanding the web of relationships provides valuable insights into how to improve the working of key groups.

Social network analysis can help you:

Improve strategic decision-making in leadership teams
Improve cross-functional knowledge-sharing
Facilitate post-merger integration
Obtain rapid buy-in to decisions
Improve team-work and communication

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